Post Lock-down Patient Journey

Things may be a little different when you visit Friars Walk Dental Surgery.

We want you all to feel and be as safe as you can.

Things may be a little different when you visit Friars Walk Dental Surgery.

We want you all to feel and be as safe as you can.

You will be contacted by our reception team prior to your appointment and given details for when you arrive.

Patient Journey

Step 1

Please come through front entrance and use hand sanitiser (or use own)
before entering reception area.
We request that all patients and visitors please wear a facemask unless
exempt
Please maintain a 1mtr distance from any other patients when reporting
to reception
Patient Journey 1

Step 2

You will then be asked to take a seat in waiting area where you be asked
to maintain a 1mtr distance from other patients

Step 3

Your dentist and nurse may still be dressed in full PPE and look like this for
certain treatments

Step 4

You may notice something on the surgery wall, this is the Radic8 which is filtering and cleaning the air, keeping the environment safe and virus free.
Patient Journey 6

Step 5

After you visit you will be asked to leave through rear exit

Step 6

We hope that this will give you the knowledge of what to expect and reassurance that we are doing everything possible to continue to ensure
your safety as well as ours.
We look forward to seeing you.