Post Lock-down Patient Journey

Things may be a little different when you visit Friars Walk Dental Surgery.

We want you all to feel and be as safe as you can.

Things may be a little different when you visit Friars Walk Dental Surgery.

We want you all to feel and be as safe as you can.

You will be contacted by our reception team prior to your appointment and given details for when you arrive.

Patient Journey

Step 1

You will be called into the surgery through the front entrance and greeted by one of our clinical team.

You will be seated in the entrance hall and asked to check your Medical History and a few questions before donning gloves and mask (please wear your own mask if you have this). 

Patient Journey 1

Step 2

Your temperature will be taken.

Step 3

Please bring very little with you as this will have to be placed into a sealed box and cannot be taken into the surgery.

Step 4

You will then be guided into the surgery avoiding marked areas.

Step 5

Your dentist and nurse may be dressed in full PPE and look like this.

Step 6

You may notice something on the surgery wall, this is the Radic8 which is filtering and cleaning the air, keeping the environment safe and virus free.

Patient Journey 6

Step 7

After you visit you will be escorted through to the back of building avoiding marked areas.

Patient Journey 7

Step 8

Your gloves and mask can be dropped into the bin outside.
 
We hope that this will give you the knowledge of what to expect and reassurance that we are doing everything possible to ensure your safety as well as ours.
 
We look forward to seeing you.
 
Friars Walk Team